Frequently Asked Questions

How much is the service and diagnostic fee?

Our in-home diagnostic fee is $149 plus tax. During your appointment, a trained technician will inspect your appliance, identify the issue, and provide a clear repair estimate before any work begins.

If you approve the recommended repair, your diagnostic fee is applied toward the repair, so there is no separate diagnostic charge when the repair is completed.

Most completed repairs also include a one-year parts and labor warranty, depending on the appliance, part, and repair performed.

How long does appliance repair usually take?

Many appliance repairs can be completed within 24 to 48 hours after the issue has been diagnosed, depending on parts availability.

If the required part is available locally, we can often complete the repair as soon as the next business day. Some repairs may take longer if a part needs to be special ordered, is backordered, or is no longer available.

We will keep you informed throughout the process and provide updates on your expected repair timeline.

Why do I receive a time window instead of an exact appointment time?

To provide reliable service and keep appointments running efficiently, we schedule technician routes based on location and availability.

When you book your appointment, we will provide a service window so our technician can arrive as close to your scheduled time as possible. Your technician will also contact you before arriving whenever possible.

Do you offer a warranty on appliance repairs?

Yes. Most completed repairs include a one-year warranty on parts and labor.

Warranty coverage is available on many major appliance brands, including:

Whirlpool
KitchenAid
GE
Miele
Viking
Sub-Zero
Thermador
Bosch

Warranty terms may vary depending on the appliance, part used, manufacturer requirements, and type of repair. Your technician will explain the applicable warranty before completing the repair.

Are you a local appliance repair company or a third-party service?

Appliance Repair Now is a locally owned and operated appliance repair company, not a referral service or third-party broker.

When you contact us, you are working directly with our local team of appliance repair professionals. Our technicians provide residential appliance repair services for many major brands and appliance types.

We focus on honest diagnoses, upfront pricing, quality workmanship, and dependable local service.

What types of appliances do you repair?

Our technicians repair many common household appliances, including:

Refrigerators
Freezers
Ovens and ranges
Dishwashers
Washers
Dryers
Ice makers
Other major household appliances

Contact us today to schedule professional appliance repair service.

Our Process: What to Expect from Your Appliance Repair Contractor

We believe in making the process as seamless and stress-free as possible for our customers. Here’s what you can expect when you choose our appliance repair contractor for reliable, hassle-free service.

Step 1: Easy Scheduling

Scheduling your repair appointment is quick and easy. Simply call us, and we’ll work with you to find a time that fits your schedule, including same-day appointments for urgent issues.

Step 2: Diagnosis by Experts

Once our certified technician arrives at your home, they will thoroughly assess your appliance to identify the root cause of the problem. Using advanced diagnostic tools and their expertise, they will pinpoint the issue quickly and accurately.

Step 3: Transparent Estimate

After the diagnosis, our technician will provide a detailed explanation of the problem and recommend the necessary repairs. You’ll receive a clear, upfront estimate for the cost of repairs, with no hidden fees or surprise charges.

Step 4: Fast & Effective Repairs

Once you approve the estimate, our technician will get to work. We carry most common replacement parts on hand to ensure that repairs can be completed in a single visit. Whether it’s a faulty motor, a broken seal, or an electrical issue, we have the skills to fix it.

Step 5: Testing & Quality Assurance

After the repair, we thoroughly test the appliance to ensure everything is functioning properly. We’ll walk you through what was fixed and answer any questions you may have, so you feel confident in the results.

Step 6: Cleanup & Follow-Up

We respect your home, so our technician will clean up the work area before leaving. We also follow up with you to ensure your complete satisfaction and offer tips on maintaining your appliance to prevent future issues.

Step 7: Warranty & Support

All of our appliance repairs are backed by a satisfaction guarantee and come with a warranty on both parts and labor. If any issues arise after the appliance repair, we’ll be there to make it right—no questions asked.

Our appliance repair process is designed with your convenience and peace of mind in mind. From start to finish, you can expect fast, professional service from a trusted appliance repair contractor in Southlake who’s committed to getting your appliance back to working condition in no time.